Shipping policy
Shipping Policy
Effective Date: July 9, 2026
Thank you for shopping with Auric Skincraft. Every order is carefully prepared and packaged with attention to quality and care.
Processing Time
Orders are typically processed within 2–5 business days (Monday through Friday, excluding holidays). During product launches, promotions, or periods of high order volume, processing times may be slightly extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping
Auric Skincraft currently ships within the United States.
Shipping rates and delivery estimates are calculated during checkout based on your shipping address and selected shipping method.
Please note that delivery times are estimates provided by the shipping carrier and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout.
Auric Skincraft is not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
If a package is returned to us because of an incorrect address, additional shipping charges may apply before the order can be resent.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, Auric Skincraft is not responsible for lost or stolen packages.
If your package is missing, we recommend first checking with household members, neighbors, or your local carrier before contacting us. We are happy to assist you in filing a carrier claim when appropriate.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with your order number and clear photographs of the damaged product(s) and packaging.
Approved claims may be eligible for a replacement or store credit at our discretion.
Order Changes & Cancellations
Because we begin processing orders quickly, changes or cancellations cannot be guaranteed after an order has been placed.
If you need assistance, please contact us as soon as possible, and we will do our best to accommodate your request.
Questions
If you have any questions regarding your order or shipping, please contact us at:
Auric Skincraft
Email: auric.skincraft@gmail.com